7TH WEEK COURSE COMPLETION: Customer Service Skills
- This topic has 0 replies, 1 voice, and was last updated 3 weeks, 6 days ago by .
Viewing 1 post (of 1 total)
Viewing 1 post (of 1 total)
- You must be logged in to reply to this topic.
All Courses › Forums › HerNest X Mpowa- Earn to Upgrade | Cohort One › 7TH WEEK COURSE COMPLETION: Customer Service Skills
Tagged: #reflection
Customer wants someone who understands their challenge. Someone who listen and takes responsibility. To customers, a complaints means there’s a problem. Effective communication and ability to manage ones stress is very important.